This privacy statement covers the processing of personal data by Fenix Consulting NV, with registered office at Coremansstraat 34, 2600 Berchem and registered in the Crossroads Bank for Enterprises under number 0870.628.448 .
Fenix Consulting NV collects personal data of clients, participants, suppliers and visitors to our website. Fenix Consulting NV declares that, as Controller of the Processing, it complies with Belgian privacy legislation as well as the provisions of the General Data Protection Regulation as of its entry into force.
The General Data Protection Regulation (AVG) , also known as GDPR (General Data Protection Regulation), is European legislation that has direct effect within the European Economic Area. As of May 25, 2018, this regulation replaces the Act of December 8, 1992 for the protection of privacy with respect to the processing of personal data
Your privacy is important to us. In all processing within our organization, we handle personal data and customer information very carefully. This includes that Fenix Consulting NV:
The General Data Protection Regulation defines personal data as follows: any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more elements characterizing the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
Where this privacy policy refers to personal data, it refers to this definition from the Regulation.
No special categories of personal data are processed. Processing of special categories of personal data means: Processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and processing of genetic data, biometric data for the purpose of uniquely identifying an individual, or data concerning health, or data relating to an individual's sexual behavior or sexual orientation.
Processing of personal data includes the collection, storage, recording, alteration, collection, retrieval, consultation or destruction of personal data.
Fenix Consulting NV collects personal data for a variety of purposes.
Fenix Consulting NV processes your personal data in order to provide our services to you. For example, we use the data to make an offer at your request and then execute the agreement, to maintain the relationship with you in relation to the assignment, and to send an invoice. We also use the data to answer requests for information. The legal basis for providing (pre-)contractual services is the maintenance of a contractual relationship and the formation or performance of an agreement or contract.
Fenix Consulting NV processes your personal data for one or more of the following purposes: The provision of:
The legal basis for processing your personal data for these purposes is your express and explicit consent, which you may also withdraw at any time.
Fenix Consulting NV, as Controller, may engage other parties to perform an aspect or part of the services for you; this may include, for example, an external consultant, trainer or assessment psychologist, or an external test(system) as part of the assessment, or ICT system or platform through which we perform our services, for example, a crm system or e-learning platform. To the extent these third parties need access to personal data to perform these services, Fenix Consulting NV has contracted appropriate contractual, technical and organizational security measures to ensure that these third parties only use or process your data for the intended purposes and in accordance with the instructions we have agreed with these third parties.
Furthermore, your personal data will also be shared with the client of the assessment or research you are going through with us.
We may share your personal information with third parties if we believe access to and use of the personal information is reasonably necessary to (i) comply with applicable laws, regulations and/or court orders; (ii) prevent or detect or resolve fraud, (future) security issues or technical problems; and/or (iii) protect the interests, properties or safety of Fenix Consulting NV, our users or the public to the extent consistent with law
We collect and use your personal data on our website to provide you with (personalized) web content and to communicate with you in the most targeted way possible. Your data is also used for research and analysis to improve our services and websites, as explained above. We may also use data entered on our websites to send information to you by e-mail about other Fenix Consulting NV services.
The legal basis for processing your personal data in this context is your express and explicit consent, which you may also revoke at any time.
We offer you the opportunity on the website to send us your cover letter and CV as part of (open) applications.
The legal basis for the operation of your personal data in this context is the legitimate interest, it is necessary for the application process to run smoothly.
Fenix Consulting NV likes to inform clients about offers, innovations and other relevant (professional) content related to our services, in accordance with applicable regulations, or because you have given your explicit consent to do so. We may do this by phone, email, newsletters or direct personal contact.
The legal basis for processing your personal data in this context is your express and explicit consent, which you may also revoke at any time.
Fenix Consulting NV does not sell your information to third parties under any circumstances.
Fenix Consulting NV does not store your personal data for longer than is necessary for the purposes for which the data was collected. The retention period depends on the nature of the information and the purposes of the processing. Below we list the retention periods of personal data for different purposes and services.
Inclusion in our talent pool: as long as needed
Your personal data will also be further stored in accordance with possible legally required time limits (e.g. accounting) and any statutes of limitation that may apply.
The following rights with respect to personal data are exercisable upon written request.
You have the right to know about your personal data at any time, free of charge, as well as about the use we make of your personal data in accordance with the provisions in force in the sector.
You are free to communicate or not communicate your personal data to us. In addition, you always have the right to ask us to correct, supplement or delete your personal data. You may also ask us to restrict the processing of your personal data.
You also have a right to object to the processing of your personal data for serious and legitimate reasons.
You have the right to obtain and/or transfer to other controllers your personal data processed by us in structured, common and machine-readable form.
To the extent that the processing is based on your prior consent, you have the right to withdraw that consent.
The processing of your personal data does not include profiling, nor will you be subject to automated decisions by us.
You can exercise your rights by contacting our administration. Your request should consist of a dated, signed request and a copy of the front of your identity card. You can address your request to exercise your rights to:
Fenix Consulting NV
Attn: Ruth Dekeersgieter
Coremansstraat 34, 2600 Berchem
Email: privacy@fenixconsulting.be
A cookie is a small text and number file that we store in your browser or on your computer's hard drive. This allows us to remember your preferences when using our Website.
From the moment you visit our Website, you will be asked for permission to set the different categories of cookies we use.
Unless you have adjusted your browser settings so that it will refuse cookies, our system will set cookies as soon as you visit our Website.
Our Website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our Website. This helps us provide you with a better user experience when you visit our Website and also allows us to optimize our Website.
However, cookies and similar technologies do not allow us to systematically collect data that could identify users of our Website. They only help us improve the operation of our Website, understand what interests our users and measure how effective the content of our Website is.
As a result of recent legislative changes, all websites targeting certain parts of the European Union are required to ask your permission to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy gives you clear and comprehensive information about the cookies we use and their purpose.
Please read our privacy policy to become familiar with the privacy rules applicable to the Website. For further information regarding this Cookie Policy, please contact us at privacy@fenix.be
_ga - www.fenixconsulting.be - non-functional cookie
Purpose of the cookie - Google Analytics: tracking statistics. Tracking how the User visits the website, for the purpose of improving services and online portals.
Expires after 2 years
Make sure cookies are enabled in your browser. To enable cookies, perform the following actions:
By browser - Microsoft Internet Explorer
In Internet Explorer, click "Internet Options" on the "Tools" menu.
On the 'Privacy' tab, move the settings slider to 'low' or 'accept all cookies' (setting above 'medium' disables cookies). Click 'OK.
By browser - Mozilla Firefox
Click "Firefox" in the upper left corner of your browser, then click "Options.
On the 'Privacy' tab , make sure the 'Let websites know I don't want to be tracked' is unchecked.
Click "OK.
By browser - Google Chrome
Click "Tools" at the top of your browser window and choose "Options.
Click on the Under the Hood tab, locate the Privacy section and select the Content settings button.
Now select "Allow local data to be set.
By browser - Safari
Click on the "Cog" icon at the top of your browser window and select the "Preferred" option.
Click on "Security," then check the option that says, "Block third-party cookies and advertising cookies.
Click "Save.
If you have any questions about the cookie statement or privacy policy, please contact us at the following coordinates:
Fenix Consulting NV
Attn: Ruth Dekeersgieter
Coremansstraat 34, 2600 Berchem
Email: privacy@fenixconsulting.be
You have the right to file a complaint with the Belgian Privacy Commission: Commission for the Protection of Privacy, Rue du Printing Press 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: commission@privacycommission.be.
This is without prejudice to a remedy before a civil court. If you should suffer damages as a result of the processing of your personal data, you may bring a claim for compensation.
Fenix Consulting NV reserves the right to modify this privacy policy. Amended versions will be published dated on our website.
This privacy policy was last updated on Nov. 17, 2025.
